Privacy Policy.

Last updated: 8 October 2026

1. About this Privacy Policy

Quant Measur Commercial Services Ltd ("Quant Measur", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you:

• visit our website;
• contact us by telephone or email;
• submit an enquiry through our website;
• request information about our services;
• request a quotation or proposal;
• engage us to provide professional services; or
• otherwise communicate with us in connection with our business.

For the purposes of applicable UK data protection legislation, including the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, Quant Measur Commercial Services Ltd is the data controller for personal information processed for our own business purposes.

2. Who we are

Quant Measur Commercial Services Ltd
Company number: 14258718
Registered in England and Wales

Registered Office:
20 Tadworth Parade
Elm Park
Essex
RM12 5AS
United Kingdom

Telephone: 01708 501589
Email: ravatt@quantmeasur.com

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

3. Information we may collect

Depending on how you interact with us, we may collect:

Information you provide to us

• your name;
• job title and organisation;
• email address;
• telephone number;
• business or postal address;
• details of your project or enquiry;
• information provided when requesting a quotation;
• information contained in correspondence or documents you send to us; and
• any other information you choose to provide.

Information collected when you use our website

When you use our website, and where applicable depending on your cookie choices, we may collect technical and usage information including:

• IP address;
• browser and device information;
• operating system;
• pages visited;
• referring website;
• date and time of visits; and
• information about how you interact with the website.

This information may be used for website security and functionality and, where the appropriate consent has been provided, for website analytics and performance measurement.

4. How we use your information

We may use personal information to:

• respond to enquiries;
• provide information about our services;
• prepare quotations and proposals;
• communicate with existing and prospective clients;
• understand project requirements;
• provide quantity surveying services;
• provide estimating services;
• provide construction dispute resolution services;
• administer client and supplier relationships;
• manage contracts and projects;
• maintain business records;
• process payments and manage accounts;
• comply with legal, regulatory and professional obligations;
• protect our website, systems and business against fraud, misuse and security threats;
• improve our website and services; and
• establish, exercise or defend legal claims where necessary.

We will only use personal information where we have a lawful basis for doing so.

5. Lawful bases for processing

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract

Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate interests

Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

This may include responding to business enquiries, managing client relationships, maintaining business records, protecting our systems and improving our services.

Legal obligation

Where processing is necessary to comply with a legal or regulatory obligation.

Consent

Where consent is required by law, we will ask for it. Where we rely on consent, you may withdraw it at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Website enquiry forms

If you submit an enquiry through our website, the information you provide will be used to respond to your enquiry and, where appropriate, discuss your requirements, prepare a quotation or provide further information about our services.

Please do not submit sensitive personal information through the website unless it is specifically required and requested.

7. Sharing personal information

We do not sell personal information.

We may share personal information where reasonably necessary with:

• professional advisers, including accountants, lawyers and insurers;
• IT, hosting, website and technical service providers;
• website analytics providers, including Google Analytics, and website security providers, where applicable;
• payment service providers where relevant;
• contractors or professional consultants involved in delivering our services;
• regulatory, governmental or law-enforcement bodies where legally required; and
• other parties where necessary to establish, exercise or defend our legal rights.

Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security arrangements are in place.

8. Website hosting and technical services

Our website is hosted using third-party hosting infrastructure.

The website may also use third-party services for functions including security, backups, performance optimisation, analytics, forms and website administration.

The services used may change from time to time as the website is maintained and developed.

9. Cookies and similar technologies

Our website uses cookies and similar technologies.

Cookies are small files or pieces of information stored on or accessed from your device when you visit a website. They may be used for purposes including website functionality, security and analytics.

Essential cookies

The website sets one essential cookie to remember your cookie choice:

qm_cookie_consent – stores whether you have accepted or rejected analytics cookies, so we do not ask you again on every page. Duration: 6 months.

This cookie is strictly necessary to respect your choice and does not require consent.

Google Analytics cookies

We use Google Analytics to help us understand how visitors use our website and to assess and improve its performance.

The following analytics cookies may be used on the website:

_ga – used to distinguish unique users. Duration: 2 years.

_ga_V5R3Q9C0W1 – used to maintain session state for Google Analytics. Duration: 2 years.

These are analytics cookies and are not necessary for the basic operation of the website. They will only be set where the appropriate consent has been obtained through our website's cookie consent controls.

You can choose whether to accept analytics cookies when you visit the website. Where available through the website's cookie controls, you may also change or withdraw your choice.

You can additionally control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Administrator cookies

The website also uses certain WordPress and Wordfence cookies associated with website administration, security and authenticated administrator access. These include:

• wordpress_logged_in_*
• wordpress_sec_*
• wordpress_test_cookie
• wp-settings-*
• wfwaf-authcookie-*

These cookies relate to WordPress login, administrator preferences and security/firewall functionality. They are used in connection with authorised website administration and are not set for ordinary public visitors to the website.

We may update the cookies used on the website if its functionality or technical services change. Where required, our cookie information and consent controls will be updated accordingly.

10. Website analytics

We use Google Analytics to obtain information about how visitors use our website.

Google Analytics may provide information about matters such as visitor numbers, traffic sources, pages viewed and general website usage. We use this information to understand how the website is being used and to help improve its performance and usability.

Google Analytics uses the analytics cookies identified in section 9 above. Analytics cookies will only be activated where the appropriate consent has been provided through our cookie consent controls.

Where information collected through analytics technologies constitutes personal information, it will be handled in accordance with this Privacy Policy and applicable data protection law.

We may use third-party service providers in connection with website analytics. Where this results in personal information being transferred outside the United Kingdom, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required.

11. Data security

We take reasonable technical and organisational measures to protect personal information against:

• unauthorised access;
• accidental loss;
• destruction;
• misuse;
• alteration; and
• unauthorised disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods depend on the nature of the information and why we hold it.

Information relating to clients, contracts, financial records and professional services may need to be retained for longer periods to meet legal, regulatory, accounting, insurance or professional requirements.

When information is no longer required, we will securely delete, destroy or anonymise it where appropriate.

13. Your rights

Subject to applicable legal conditions and exemptions, you may have rights including:

• the right to be informed about how your personal information is used;
• the right to request access to personal information we hold about you;
• the right to request correction of inaccurate or incomplete information;
• the right to request deletion in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to certain processing;
• the right to data portability in certain circumstances; and
• the right to withdraw consent where processing is based on consent.

If you wish to exercise a data protection right, please contact us using the details above.

We may need to verify your identity before responding to a request.

14. Direct marketing

We will only send electronic direct marketing where permitted by applicable law.

Where consent is required, we will obtain the appropriate consent before sending marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe mechanism provided in the communication.

15. International transfers

Where personal information is transferred outside the United Kingdom, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required.

16. Children's information

Our website and services are intended for businesses and professional clients and are not directed at children.

We do not knowingly seek to collect personal information from children through our website.

17. Third-party websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The latest version will be published on our website with the relevant update date.

19. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have the opportunity to investigate and resolve your concern.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

20. Contact us

Quant Measur Commercial Services Ltd
Company number: 14258718
Registered in England and Wales

Registered Office:
20 Tadworth Parade
Elm Park
Essex
RM12 5AS
United Kingdom

Telephone: 01708 501589
Email: ravatt@quantmeasur.com